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If you have general questions about your benefits, please call 1-844-537-5300 9:30 am to 5:30 pm CT, Monday–Friday. When you need to reach one of our benefit providers directly, please refer to the contact information below.

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Alight
HR Service Center / Benefit Coaches

Alight

1-844-537-5300

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Representatives available: Monday‒Friday, 9:30 AM to 5:30 PM CT
Allstate Identity Protection
Identity Protection Pro+ Cyber coverage

ARAG Legal
Pre-Paid Legal Services

BenefitHub
Discount Platform

Lineage BenefitHub Login

customercare@benefithub.com

1-866-664-4621

Download from the Apple App Store

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To use the BenefitHub Mobile App, you must first create your account using a desktop or laptop computer.
Blue Cross Coordinated Care Program
Blue Cross Well-Being

Member Website

N/A

Download from the Apple App Store

Download from Google Play

Free, personalized assistance to simplify your medical and prescription drug insurance and help you find care.
Dependent Verification Services
Customer Care

HelpScript
Specialty script program

Website

1-833-807-4776

Patient advocates are available Monday through Friday, 8 a.m. to 8 p.m. Eastern time.
Legacies
Lineage Legacies Program – Stock-based Benefit

Login

1-877-380-7793

1-800-387-2331

1-877-380-7793: Assistance with your online account

1-800-387-2331: E*TRADE Customer Service

Lineage
Leave Administration

Lineage
Morgan Stanley Financial Advisory Services
Financial Wellbeing specialists

OptumRx
Prescription drugs

Website

1-800-797-9791

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Prescription drug provider for Blue Cross Blue Shield of Michigan medical plans.
PillarRx
High-Cost Drug Discount Optimization Program

1-517-583-3944

Copay assistance team for expensive medications.
Sempre Health
HighDrug Adherence Discount Program

Enroll

Drug discount program for chronic condition medication.
SupportLinc
Employee Assistance Program (EAP)

Website

1-888-491-6947

Download from the Apple App Store

Download from Google Play

Website access code: lineage. The EAP offers confidential support to you and your household members at no cost, 24 hours a day, 365 days a year.
Teladoc
Telemedicine (BCBS)

Teladoc website

1-800-835-2362

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Download from Google Play

Telemedicine and tobacco cessation provider for Blue Cross Blue Shield of Michigan plans.
The Standard Whole Life Insurance
Whole Life coverage

Vanguard
Lineage 401(k) Plan

Voya
Accident, critical illness, and hospital indemnity insurance

Walgreens
Specialty drugs

Website

1-866-515-1355

Download from the Apple App Store

Download from Google Play

Prescription drug provider for Blue Cross Blue Shield of Michigan medical plans.
WEX
Savings and Spending Accounts

Website

1-866-451-3399

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Download from Google Play

WEX covers the HSA, FSAs and the commuter benefit.