Emotional and Mental Health Support
At Lineage, we understand that mental and physical health are highly connected. Physical ailments can impact emotional wellbeing and vice versa. The Employee Assistance Program (EAP) through SupportLinc offers confidential mental and emotional health support at no cost to help you and your household members navigate large life events as well as smaller day-to-day concerns.
All SupportLinc services are available 24 hours a day, 365 days a year. Services are free, and you do not need to be enrolled in a Lineage medical plan to use them.
Through SupportLinc, you can access:
- Five free counseling sessions per year for each household member
- Confidential assessments, screenings and referrals to local providers
- In-the-moment support from a licensed clinician, 24/7/365
- Articles, self-directed learning modules, videos and webinars (sample topics include grief, emotional wellbeing, mental health and more)
- Virtual support groups for grief, mindfulness and more
- Group support, text therapy and coaching
Get help with a wide range of issues, including:
- Stress/emotional issues
- Anxiety and depression
- Bereavement
- Legal questions or concerns
- Marital/family conflicts and relationship issues
- Alcohol/substance abuse
- Work-related issues
Losing a loved one is deeply challenging, but you don’t have to face it alone
SupportLinc offers tailored resources to help you cope:
- Immediate support from a licensed clinician, available 24/7/365
- Legal consultation, financial expertise and referrals for needs like travel and dependent care, helping you manage practical concerns
- A variety of online resources, including videos, articles and tip sheets to support your grieving process
Depending on your needs, you can use these services for immediate support or integrate them with your Lineage medical plan for longer-term assistance, allowing you to customize your support during this difficult time.
Not sure where to begin?
Try the Mental Health Navigator assessment to get personalized guidance to access care and support.
Reach out for assistance today
It’s okay to say you’re not okay. The EAP is here to help. Take advantage of this free program to get through life’s challenges — big and small. Call 1-888-491-6947 or visit the SupportLinc website to get started (enter the code “lineage” to log on).
Financial Support
Through the EAP, you have access to 1:1 confidential financial counseling and resources tailored to your needs at no cost to you.
Find resources for things like:
- Budgeting
- College funding
- Credit card debt
- Credit counseling
- Debt management and consolidation
You can also watch this video to get help creating a budget.
Caregiving/Concierge Support
To help you balance your work and personal priorities, the EAP offers concierge support services that can help you with everyday tasks such as finding child care, eldercare resources or referrals for services such as home and auto repair services.
Benefits to help you manage caregiving responsibilities
- 24/7/365 support available from professional dependent care consultants
- Access to licensed clinicians to help you navigate stress and work-life balance
- Expert referrals to facilities and services for child and elder care
- Legal consultation and referrals for in-home care, assisted living, housing needs and more
- Online articles, videos and tip sheets
Resources and referrals for:
- Home repair and maintenance
- Auto repair
- Pet care
- Relocation
- Travel planning
- Recreation and leisure
- Dining and entertainment
Call 1-888-491-6947 or visit the SupportLinc website to get started (enter the code “lineage” to log on).